We now use a fully roaming SIM in all our products.
We know that you want to be able to use your phone - wherever you are.
We now use a SIM with a conventional UK mobile number with automatic access to O2, Vodafone and EE networks. Our network automatically selects the strongest signal available meaning our devices and customers can communicate almost anywhere.
We have been using this SIM for our business customers for the last 18 months and it works so well that we are offering to upgrade all our individual customers onto the new network in the next few weeks.
We have setup a helpline for the purpose on 0800 669 6677. We will be emailing or writing to all customers over the coming weeks.